Help Center

Find answers to your questions and learn how to make the most of ChatSa

Frequently Asked Questions

How do I create a new chatbot?

Navigate to your team dashboard and click on "Create new chatbot" button. Follow the setup wizard to configure your chatbot settings, add your data sources, and customize the appearance.

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How can I integrate with WhatsApp?

Connect your chatbot to WhatsApp Business API to engage with customers directly through WhatsApp messages. Our integration guide covers all the setup steps.

WhatsApp integration guide

What data sources can I use?

ChatSa supports various data sources including documents (PDF, DOC), websites, APIs, databases, and more. You can also train your bot with custom Q&A pairs.

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How do I customize my chatbot's appearance?

Use our advanced styling options to customize colors, fonts, chat bubble appearance, and branding to match your website's design perfectly.

Chatbot styling guide

Still need help?

Our support team is here to help you with any questions or issues you may have. Get personalized assistance from our chatbot experts.